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Rental Terms

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In line with the provisions of the Consumer Protection Law No. 6502 and the Package Tour Contracts Regulation dated 14.01.2015; Information was provided before the trip, a brochure was given before the contract was established, and this contract was drawn up with the following conditions.

 

1-) PARTIES

 

This sales contract has been concluded between BİSAN TASIMACILIK LİMTED ŞTİ.   (hereinafter referred to as AGENCY in this contract) on one side and the CONSUMER on the other side, regarding domestic or international trips. AGENCY and CONSUMER are each individually referred to as 'Party' and together as 'Parties'.

 

1.1) AGENCY'S CONTACT INFORMATION

 

 

Address: Sultaniye Mah. Dogan Arasli Bulv. No:146-150/290 Esenyurt / Istanbul

 

Phone: +90 552 7788050

 

E-mail: info@caglavip.com

 

The provisions of this contract are in line with the regulations of the Law on Consumer Protection No. 6502 and the Regulation on Package Tour Contracts dated 14.01.2015, natural and legal person consumers acting for commercial and non-professional purposes and those for whom a package tour is purchased or promised to be purchased on behalf or in favor of them. A package tour contract is valid for the transferred participant. In this contract, article 1.2. It is obliged and responsible to inform the participant about the contents of the brochure and the preliminary information given to it within the scope of the relevant legal legislation, that it is a party on behalf of the participants mentioned in the abovementioned articles and that it represents and binds them. The consumer who does not fulfill his obligation to provide information is responsible for this. Accordingly, the brochure given to the consumer is deemed to have been given to the participant.

 

1.2) CONSUMER, himself and 1.2. It is responsible for providing the information of the persons specified in the document correctly and processing it into the contract. AGENCY is not responsible for the consequences that may occur due to incorrect reporting of identity and contact information (e.g. airline fines, visa problems, etc.).

 

1.3) CONSUMER 1.2. He accepts, declares and undertakes that he and the participant will be reached through the contact information specified in the article.

 

1.4) The parties accept the addresses shown as their legal notification addresses. The parties agree to notify the other party of changes in addresses in writing, otherwise notifications to these addresses will be deemed valid.

 

2-) SUBJECT

 

The subject of this contract is; It is about determining the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Package Tour Contracts Regulation regarding the sale and performance of the CONSUMER's service belonging to the AGENCY, whose qualifications, sales price are stated and whose information is included in the brochure.

 

3-) QUALIFICATIONS AND DURATION OF THE PACKAGE TOUR:

 

3.1) PACKAGE TOUR QUALIFICATIONS

 

STOP PLACES and ROUTE ACCOMMODATION DATES, TYPE, PLACE, DURATION, QUALITY, CLASS MEAL PLAN Hostel availability is included in the promotional brochure for each trip.

 

Full Board: Breakfast, lunch and dinner

 

Half Board: One of breakfast, lunch or dinner

 

Bed and Breakfast: Breakfast

 

– The CONSUMER comes to the place where the package tour will start, with his own means. The CONSUMER's purchase of additional services from the AGENCY other than the services included in the package tour does not include this service in the package tour.

 

-TYPE OF TRANSPORTATION MEANS, CLASS OF THE TRAVEL, DEPARTURE AND RETURN DATES, TIMES, LOCATIONS IF THERE IS A SPECIFIC PLACE ALLOCATION RELATED TO THE TRAVEL, SEARCH INFORMATION ABOUT THIS PLACE ACCOMMODATION PLACE, DATE AND TRANSFER INFORMATION PASSPORT GENERAL INFORMATION VISA CONDITIONS AGE AND HEALTH CONDITIONS TOUR INFORMATION ON IST GUIDANCE SERVICES IS MANDATORY INFORMATION ABOUT INSURANCE AND OTHER INSURANCE

 

3.2) The information specified in this article and contained in the brochure can only be changed with the express consent of the parties after the contract is established.

 

4-) CONTRACT PRICE

 

4.1) The contract price is …………… TL (VAT included) equivalent to ………..$/€. This price includes all services included in the price of the tour in the brochures attached to this contract. Tours and services other than these are subject to extra fees. However, no compensation and/or refund can be requested from the agency due to the inability to provide extra tours.

 

4.2) Price changes related to duties, fees and similar public payments and fees that must be collected from tourists according to the legislation of the destination countries, such as port and airport landing taxes, are reflected to the CONSUMER.

 

4.3) If the price of this contract is determined in foreign currency, the rate of www.dtstur.com website will be taken as basis for sales. When the collection of the tour fee specified in the contract as TL in foreign currency is concluded, any TL price changes that may occur due to exchange rate differences will be reflected to the CONSUMER. In case of default in payment, a monthly interest rate of 10% will be applied and in case of an exchange rate difference, the collection of the said fee will also be requested.

 

4.4) In case of Cancellation of the Contract, two-personNew Paragraph



Those who book from our website or our call center will be deemed to have accepted the general terms and conditions.
 
Transfer fee Transfer - Eft - or you can make a drive in the currency of your choice in cash or credit card payment in progress.
 
We undertake to make the transfer service with the prices of each confirmed reservation form.
 
Our website reserves the right to change the prices on the site.
 
The purchase of the service from our internet site is certain with the confirmation e-mail sent by our company.
 
We accept no responsibility for the transmission, late delivery or incomplete transmission of emails originating from the Internet.
 
In such a case please contact us by phone.
 
Any changes that may occur during the transfer time, at the time of the flight or at the time of the flight, must be communicated by email or telephone.
 
No extra charge will be required for any delayed aircraft landings.
 
If the pet is to be transported, it must be transported at the pet's head.
 
1 hour for domestic flights, 2 hours for international flights.
 
By law, we do not smoke tobacco, cigarettes and alcohol in our vehicles.
 
Baby seats will not be available at the time of booking unless stated (1 baby seat will be provided free of charge).
 
In line with our laws and our company policy, children or baby seats in the vehicle must be connected by our guests. Otherwise, no liability will be accepted. Our drivers will give you technical verbal support.
 
Vehicle selection is required according to the number of people. Passengers other than the capacity of the selected vehicle will not be transported in accordance with the law. In calculating the number of passengers the number of children or infants must be included in the total number. The fuses in our vehicles are made according to the capacity of the vehicles.
 
If the vehicle you have chosen can not come due to any reason, it may be the case that you come in the same category or in a higher category.
 
Your reservation form must complete your information completely and completely.
 
Please check that your mobile phone and email address are complete and correct. our company can not be held responsible for any problems that may arise.
 
Our transfer prices are valid for per person, not per person.
 
Please check that your cargo is full and complete when placing your luggage in my vehicles. Our staff will help you with the transportation of your luggage. Baggage above the car luggage capacity stated on our internet site will not be accepted into the vehicles.
 
Wheelchairs, bicycles, electric bicycles, surfboards, ski suits and golf bags that are not notified at the time of booking will not be accepted.
 
At the airport, you are welcomed at the check-out door, with a welcome sign or a sign that your driver's name is written on your reservation.
 
Rates quoted on our website include car, driver, fuel, parking and highway fees.
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